The Work Doesn’t
End at
Installation
From emergency support to routine maintenance, FML ensures your safety systems deliver uninterrupted, code-compliant protection.
We service systems we didn’t install. All brands. All systems.
Find the Right Service
for Your Situation
Select the option that best describes what you need. All service enquiries are handled by our dedicated service team.
Report a Fault or System Issue
Your system displays an error, alarming unexpectedly, or not performing as it should. FML’s technicians handle everything from simple faults to complex system failures.
Request a Service Visit
You need a technician on site for inspection, troubleshooting, repairs, or a system check. Parts are billed separately if required.
Schedule Preventive Maintenance
Book routine servicing, system checks, or NFPA-required inspections. Includes cleaning, diagnostic testing, and system pass certificate.
Renew a Service Contract
Continue your maintenance coverage before your current contract expires. Don’t wait for a gap in your protection.
Request a New Maintenance Plan
You have systems installed and need a service partner. FML services all brands. Custom plans, no lock-in required.
Ask About Parts, Repairs, and Upgrades
Need replacement parts, system repairs, or advice on upgrading aging equipment? Our team can advise you.
Not sure which option applies? Contact our service team and we’ll point you in the right direction. All service enquiries receive a response within one business day.
The Real Cost of Skipping Maintenance
Property Damage
An unserviced system doesn’t tell you it has failed. It tells you when a fire does. By then, the damage is done.
Risk to People
A fire system that hasn’t been tested is a fire system you cannot rely on. The people in your building deserve better than an assumption.
Your Insurance Won’t Pay Out
If your system wasn’t properly maintained at the time of an incident, your insurer can deny the claim. Maintenance records are your evidence of compliance.
Regulatory Non-Compliance
Scheduled inspection is a legal and licensing requirement. Non-compliance means penalties, shutdowns, or loss of operating licence.
Every maintenance inspection includes FML’s certified system pass certificate.
Schedule an inspectionWhat’s Included in a
Maintenance Contract
FML service contracts are tailored to your system, your site, and your schedule. Here is what every contract covers as standard.
Included as Standard
-
System inspection
Full inspection of your fire protection or medical gas system carried out to NFPA standards.
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Cleaning
Thorough cleaning of system components to maintain performance and prevent premature wear.
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Diagnostic testing
End-to-end diagnostic test to confirm the system is operating correctly under simulated conditions.
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Certified system pass certificate
Issued on successful completion of inspection. NFPA-compliant documentation for your insurance and regulatory records.
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Free site visits
All scheduled visits under your contract are included at no additional charge.
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Renewal reminders
We contact you before your contract expires so there is never a gap in your maintenance coverage.
Not Included
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Parts and components
Replacement parts are sourced and supplied separately, billed at cost. Your technician will advise if any parts are required during a visit.
Contract Details
Fire Extinguisher Servicing — Done Right
Fire extinguishers are the first line of defence in any building, but only if they work. FML operates one of the few automated filling systems in Trinidad and Tobago, ensuring every unit is charged to the precise pressure and specification required by the manufacturer and NFPA standards.
FML offers a free inspection programme for community members, small businesses, and organizations. Bring your extinguisher in or request a visit. Our team will inspect it at no charge and advise on condition, compliance, and next steps.
24/7 Support.
No Exceptions
Fire systems don’t follow business hours, and neither does our support line. FML’s 24-hour phone and WhatsApp hotline connects you directly with someone who can help, any time of day or night.
For issues that require a technician on site, our team will dispatch based on the nature and urgency of the fault. After-hours callouts are available at overtime rates.
* Conditions apply. In situations where an issue is too technical for remote guidance or is deemed critical, a technician will be dispatched.
All customers receive priority response.
Qualified Experts You Can Trust
Every FML technician is factory-certified to service your systems. We back every visit with rigorous, transparent documentation and an official FML Certified System Pass Certificate.
NFPA-Compliant Inspections
All inspections and maintenance work is carried out to NFPA standards — the same standards required by law, by insurers, and by fire authority regulations in Trinidad and Tobago.
Factory-Trained & Certified Technicians
Our technicians are trained directly by the manufacturers whose systems we install and service — Kidde, Mircom, Simplex, and others. Certification is not optional; it is a condition of working on any system in our portfolio.
Service Reports After Every Visit
A written service report is provided following every visit — documenting what was inspected, what was found, what work was carried out, and any recommendations for follow-up action.
Certified System Pass Certificate
On successful completion of inspection, FML issues a certified system pass certificate — NFPA-compliant documentation that satisfies insurance, regulatory, and facility management audit requirements.
All Brands. All Systems.
FML services fire protection and medical gas systems regardless of who installed them or which brand they are. If we did not install your system, that is not a barrier — bring us in and we will assess, service, and document it to the same standard.
Let’s Keep Your
Systems Protected
Tell us about your building, your system, or your challenge. Our team will assess your needs and recommend the right solution — no obligation.
24-hour emergency service available.
Call us any time for critical system faults.